Key Responsibilities

1. Sales Execution & Pipeline Management

• Own the complete sales lifecycle from lead generation to deal closure.
• Drive net-new logo acquisition and expand existing accounts.
• Build and maintain a robust and healthy sales pipeline.
• Close complex enterprise services and solution deals.

2. Consultative Solution Selling

• Conduct discovery sessions to understand client requirements.
• Translate ServiceNow use cases (ITSM, ITOM, HRSD, SecOps) into business value.
• Position solutions aligned with client digital transformation goals.

3. Ecosystem & Partner Collaboration

• Collaborate with ServiceNow and Microsoft sales teams for co-selling opportunities.
• Engage with alliance partners and internal solution architects.
• Execute joint go-to-market (GTM) strategies.

4. Stakeholder Relationship Management

• Build and maintain strong relationships with C-level executives (CIOs, CTOs).
• Engage with senior IT leadership to align solutions with business strategy.
• Act as a trusted advisor to enterprise clients.

5. Proposal Development & Deal Management

• Lead end-to-end proposal creation including solution positioning and pricing.
• Develop compelling value propositions and ROI-driven business cases.
• Manage complex, multi-year transformation deals.

6. Sales Governance & Forecasting

• Ensure accurate CRM updates and pipeline tracking.
• Provide reliable revenue forecasting and reporting.
• Identify and mitigate risks across the sales portfolio.

Required Skills & Expertise

• Strong understanding of ServiceNow platform (ITSM, ITOM, HRSD, SecOps).
• Experience with Microsoft ecosystem (Microsoft 365, Azure).
• Proven enterprise sales and consultative selling experience.
• Excellent communication, negotiation, and presentation skills.
• Strong stakeholder and relationship management capabilities.
• Ability to manage complex sales cycles and large deals.

Experience & Qualifications

• 7–10+ years of experience in enterprise IT sales.
• Minimum 3–5 years of experience in ServiceNow or Microsoft cloud solutions.
• Proven track record of achieving or exceeding sales targets.
• Bachelor’s degree (MBA preferred).