Migration of ITSM Solution
Migrating your existing IT Service Management (ITSM) solution from an older version to a newer one poses a substantial challenge. In a landscape where requirements and technology continually evolve, organizations often encounter the necessity to modernize their software solutions to better align with their ITSM goals. Yet, the process of transitioning an ITSM solution is no small feat; it can be a formidable undertaking. If not executed meticulously, it holds the potential for significant consequences, even jeopardizing the professional trajectories of the decision-makers involved.
At Hadron GBS, we boast a dedicated team of Architects and Process Consultants who specialize in providing insights into the challenges associated with ITSM migration and offering effective solutions to ensure a seamless transition.



Hadron GBS has a proven track record of successfully executing numerous ITSM migrations and boasts extensive experience in end-to-end ITSM solution implementation. Our expertise extends to renowned platforms such as ServiceNow, BMC, and Ivanti.
When you choose Hadron GBS as your ITSM migration partner, you’re selecting a team of experts dedicated to ensuring a smooth, efficient, and effective transition to your updated ITSM solution. We are committed to helping organizations like yours meet their ITSM objectives while mitigating the challenges associated with migration. Contact us today to learn more about how we can support your ITSM journey.


We provide a comprehensive Gap Assessment service through which our team identifies areas for improvement, enhancement, and correction within your system. This approach optimizes the utilization of the ITSM solution and paves the way for a smoother migration process. Our key steps in this process include the following steps.